Help and FAQ’s

We offer an online Live Help Service…
We endeavor to help you with any queries related to Sky products and services featured on our site. Please note, that information and opinions provided by us are independent and based on the official current offers from Sky. You should always refer to the terms and conditions before you checkout, so you fully understand your contractual obligations and how to claim any eligible Sky Rewards. T&C’s are clearly stated at the footer of your basket before you complete your order.

When we are available online you will see a Help option (bottom right), simply activate this by clicking and opening the help box. If we are unavailable please leave a message and we will get back to you ASAP.

Please only contact us if:

You have browsed through our FAQ’s on our homepage but you feel you need further assistance.
You are having difficulty understanding a particular Sky deal and are confused by some of the details.
You need assistance with an aspect of this site.
Something is broken on this site such as a link or an offer does not work.

We are normally able to respond straight away if not the same day and will advise you were possible. Please note, if your query relates to an existing order you have already placed with Sky Digital, then please contact Sky directly on 08442 411 653

*Sky Glass, Stream & Standalone Broadband: Set up costs apply: Please refer to relevant articles and listings for current details, cost and pricing
Prices may change during this period

*Sky Q: Set up costs apply: Sky Q TV only: New Customers: £20 and Existing Customers up to £49.
Sky Q TV & Broadband: New Customers from £29.95 and Existing Customers up to £49
Prices may change during this period

Discounts and savings listed are compared to current out-of-contract pricing or in-contract next best offer price.
You do not need to take Sky line rental for TV only services, although on-demand services require a landline or broadband connection
18 month & 31-day rolling contracts apply to differing Sky services (except Sky Mobile minimum 12 month contract) or unless otherwise stated, please refer to relevant articles and listings for current details, cost and pricing
Sky line rental cost is now included in Broadband prices which equates to £18.99 (Ultrafast & Gigafast do not require a landline. A digital phone line is provided for Sky Talk customers)
Always read full terms and conditions which are available in your Sky basket before you checkout

©2009 - 2023 TGM Ltd
- publishing your independent guide to the latest Sky deals -
Registered in England and Wales Number 09310418

Help and FAQ’s

Recent News & Reviews

Set-up Costs – T&C’s Summary

Most Popular Deals

Help and FAQ’s

Share our deals: